Privacy Policy

Last Updated 12th February 2025

Welcome to the Workout Matrix! Your privacy is important to us. This Privacy Policy describes how and why we might collect, use, disclose, and safeguard your information when you use our Mobile Application (the “App”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

Interpretation and Definitions

The words of which the initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purpose of these Privacy Policy:

  • “You” refers to the user accessing or using the App.
  • “App” refers to Workout Matrix, the mobile application and its features.
  • “Subscription” refers to the paid membership plan granting access to premium workout plans.
  • “Content” includes all workout routines, guides, text, images, videos, and materials available
    in the App.
  • “Services” refers to any functionality, features, or offerings provided by the App.
  • “Account” refers to the user profile created to access the App.

1. WHAT INFORMATION DO WE COLLECT?

We collect limited information to enhance your experience and process subscriptions. Since our Service does not require account creation, the data we collect is related to your use of the App and subscription services.

Payments and Transaction Information

We offer paid service within the Service. In this case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. The information is provided to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

  • Payment details (processed securely by third-party payment providers like Apple’s In-App Subscription)
  • Subscription status and renewal information

Apple In-App Payments

Their Privacy Policy can be viewed at

www.apple.com/legal/privacy/en-ww

When you pay to use Our Service, we may ask you to provide information to facilitate this transaction and to verify
your identity.

Non-Personal Information

Non-personal information includes usage data that is collected automatically when using the Service. When you access the Service by or through a mobile device, we may collected certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data. The non-personal information that we collect includes:

  • Device information (model, OS version, unique device identifiers)
  • App usage data (workout preferences, goals, activity logs)
  • Log data (IP address, access times, pages viewed, and interactions within the App)

Health Data

When you use the App, you may choose to provide personal information about your health such as:

  • Workout progress and performance tracking
  • Selected workout goals and levels
  • Data voluntarily shared regarding health metrics (e.g., weight, height, BMI)

We do not collect or store sensitive health data beyond the information you choose to provide within the App.

Your Consent and Use of Personal Data

By using our Service,, you consent to the collection and use of your personal data as described in this Privacy Policy. We use this data to personalize your workout experience, improve our services, and provide relevant recommendations. Your information is only used for the purposes outlined in this policy, and we do not sell or rent your personal data to third parties.

2. HOW WE USE YOUR INFORMATION

We use your information to enhance your experience with Workout Matrix and provide seamless service. Specifically, we use your data for the following purposes:

  • Personalizing Workouts: We analyze your selected workout goals and levels to tailor training
    plans that best fit your fitness needs and progress.
  • Processing Subscriptions: We manage payments, renewals, and billing-related inquiries to ensure
    uninterrupted access to premium content.
  • Improving App Performance: We track app usage patterns, diagnose technical issues, and enhance
    features to offer a smooth user experience.
  • Ensuring Security: We monitor interactions within the App to detect suspicious activities,
    prevent fraud, and maintain a secure platform.
  • Providing Customer Support: We use collected information to address user inquiries,
    troubleshoot problems, and enhance customer satisfaction.
  • Compliance and Legal Obligations: We may use information to comply with legal requirements,
    respond to lawful requests, and prevent unauthorized transactions or misuse of the App.

Our goal is to ensure that Our Service functions efficiently while respecting your privacy and security.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your data in the following cases:

With Third-Party Service Providers

We may share data with trusted third-party services that help us operate the App, such as:

  • Payment processors (e.g., Apple’s In-App Subscription)
  • Cloud storage and database providers
  • Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. DO WE USE COOKIES OR OTHER TRACKING TECHNOLOGIES?

We may use tracking technologies to gather information when you interact with Our Services. Some online tracking technologies help to maintain the security of Our Services, prevent crashes, fix bugs, save your preferences, and assist you with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. DATA SECURITY

We implement appropriate technical and security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. YOUR CHOICES AND RIGHTS

We respect your privacy and provide you with choices regarding your personal data.

Managing Your Data

Since Our Service does not require account creation, personal data is limited to transactional and device-related information

Data Retention

We retain user data as long as necessary to provide services and comply with legal obligations. Transactional data related to subscriptions is maintained for record-keeping and fraud prevention. Non-personal data, such as app usage analytics, may be stored for performance improvement.

Access and Correction

You may request access to your transaction history by contacting us at workout.matrix@codexiatech.com. If you believe any information we hold is incorrect or needs updating, you may request amendments.

Deletion of Data

If you wish to request the deletion of specific data, contact us at workout.matrix@codexiatech.com. Some information, such as transaction records, may be retained as required by law.

7. CHILDREN PRIVACY

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with information, please contact us.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new policy. Any changes will be posted within the App, and your continued use after updates constitutes acceptance of the revised policy.

9. CONTACT US

If you have any questions about this Privacy Policy, please contact us at workout.matrix@codexiatech.com. By using Our Service, you acknowledge that you have read and understood this Privacy Policy. We will endeavor to provide clear answers to your questions in a timely manner.